Book Appointment

Privacy Policy

 

At GSR GLOBAL TRANSPORT INC., we understand that your privacy is important to you. We are committed to protecting the privacy of your personally identifiable information as you use this website. This Privacy Policy explains how we protect and use information that we gather from you. By using this website, you consent to the terms described in the most recent version of this Privacy Policy. You should also review our Terms of Use to understand the general rules about your use of this website and any other terms that may apply when you access specific services or materials on the website. “We” or “our” refers to GSR GLOBAL TRANSPORT INC. and its affiliates. “You,” “your,” “visitor,” or “user” refers to the individual accessing this site.

OVERVIEW

At GSR GLOBAL TRANSPORT INC. (the “Company,” “we,” or “us”), we use our website and other internet-based tools for the following purpose: GSR Global Transport’s website serves as a professional dispatching and logistics platform designed to help fleet owners and independent owner-operators secure high-paying loads, optimize operations, and maximize profitability. The website provides information, tools, and services to assist trucking businesses in running efficiently, reducing empty miles, improving rate-per-mile earnings, and gaining access to exclusive freight opportunities.

Through the website, users can:

  • Learn about our dispatching services, including strategic load planning, rate negotiation, cost optimization, and back-office support.

  • Book a consultation or free trial to experience our risk-free, transparent dispatching model.

  • Access educational resources and insights to improve their trucking business strategy.

  • Stay updated on industry trends, regulatory updates, and logistics best practices.

  • Communicate directly with our team to receive tailored solutions for their trucking operations.

At GSR Global Transport, we are committed to providing a streamlined, stress-free dispatching experience that allows trucking professionals to focus on driving while we handle the rest. Our website is built to offer trust, transparency, and efficiency, ensuring that our clients have the best tools and services to grow and scale their businesses.

We are required to collect and retain information about the people and companies that access and use the website (“Users” or “you”). This Policy applies to our privacy practices on all communications between the Company and Users, including but not limited to communication via:

  1. The Company website (including the website hosted at www.gsrglobaltransport.com and any other web domain used by the Company now or in the future);

  2. Any mobile, computer, or tablet-based application currently offered or developed in the future by the Company;

  3. All other services provided by the Company, as described on the Website.

(Items 1 to 3 are collectively referred to as the “Website.”)

This Privacy Policy (“Policy”) sets out how we protect, collect, and preserve information submitted by Users, including information gathered by our technology. This Policy should be read in conjunction with any Terms of Use or other policies available on the Website.

By accessing or submitting any information through the Website, you agree to the terms of this Policy. You are prohibited from using the Website unless you fully understand and agree to this Policy and all applicable Terms of Use. If you have any questions about this Policy, please contact us at Gunjot@gsrglobaltransport.com before accessing or submitting any information on the Website.

Interpretation & Definitions

Interpretation

The words with an initial capital letter have meanings defined under the following conditions. These definitions shall apply equally, regardless of whether they appear in singular or plural form.

Definitions

For this Privacy Policy:

  • Account means a unique account created for you to access our Service or parts of our Service.

  • Partner means an entity that controls, is controlled by, or is under common control with a party, where “control” means ownership of 50% or more equity interest or other securities entitled to vote for the election of directors or other managing authority.

  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to GSR GLOBAL TRANSPORT, 30 Fairlawn, Kitchener, Ontario N2C 1X9.

  • Cookies are small files placed on Your computer, mobile device, or any other device by a website, containing details of Your browsing history and other information.

  • Country refers to: Ontario, CA

  • Device means any device that can access the Service, such as a computer, cellphone, or digital tablet.

  • Personal Data is any information that relates to an identified or identifiable individual.

  • Service refers to the Website.

  • Service Provider means any natural or legal person who processes data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, provide the Service on behalf of the Company, perform services related to the Service, or assist the Company in analyzing how the Service is used.

  • Third-party Social Media Service refers to any website or social network through which a User can log in or create an account to use the Service.

  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (e.g., the duration of a page visit).

  • Website refers to GSR GLOBAL, accessible from https://https://gsrglobaltransport.com/info.

  • You means the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

PERSONAL AND NON-PERSONAL INFORMATION

Our Privacy Policy explains how we handle your personal and non-personal information.

WHAT IS NON-PERSONAL INFORMATION AND HOW IS IT COLLECTED AND USED?

Non-personal information is data that cannot identify you. For example, when you visit the website to read about a service, we may collect certain non-personal information from your web browser. Because this information cannot be tied to your identity, there are no restrictions on how we may use or share it.

WHAT IS PERSONAL INFORMATION AND HOW IS IT COLLECTED?

Personal information identifies you as an individual, such as your name, mailing address, email address, telephone number, and fax number. We may collect personal information in several ways, including:

  • When you send us an application or other form.

  • When you conduct a transaction with us, our affiliates, or third parties.

  • When we collect information to support a transaction, such as credit card details.

  • When you voluntarily provide personal information on the website, e.g., to receive information, purchase access to a service, or participate in an activity.

Users may upload personal identifying information when interacting on the Website. You should only upload information that enhances your experience and is necessary for your use of the Website.

We may collect and retain certain information to understand your experience as a User and improve the Website and our services. Automatically recorded data may include:

  • Your Internet Protocol (IP) address

  • Operating system

  • Geolocation information

  • Locale preferences

  • Identification numbers tied to your computers or mobile devices

  • Mobile carrier

  • Date and time stamps associated with transactions

  • System configuration information

  • Metadata

  • Other electronic interactions with the Website and the Company

 

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain our Service, including monitoring usage of the Service.

  • To manage Your Account: To manage your registration as a user of the Service. The Personal Data you provide allows access to different functionalities available to registered users.

  • For the performance of a contract: To develop, comply with, and carry out the purchase contract for products, items, or services you have purchased, or any other contract entered into with Us through the Service.

  • To contact you: To contact you by email, phone, SMS, or other forms of electronic communication (such as mobile app push notifications) regarding updates or informative communications related to Service functionalities, products, or contracted services, including necessary or reasonable security updates.

  • To provide you with news, special offers, and general information about similar goods, services, and events that you have already purchased or inquired about, unless you have opted out of receiving such information.

  • To manage your requests: To attend to and manage your requests directed to Us.

  • To deliver targeted advertising to you: We may use your information to develop and display content and advertising (and collaborate with third-party vendors who do so) tailored to your interests or location, and to measure its effectiveness.

  • For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or another sale or transfer of some or all of Our assets — whether as a going concern or as part of bankruptcy, liquidation, or similar proceedings — in which Personal Data held by Us about our Service users is among the transferred assets.

  • For other purposes: We may use your information for other purposes such as data analysis, identifying usage trends, evaluating the effectiveness of our promotional campaigns, and improving our Service, products, services, marketing, and overall user experience.

ARE COOKIES OR OTHER TECHNOLOGIES USED TO COLLECT PERSONAL INFORMATION?

Yes, we may use cookies and related technologies (such as web beacons) to collect information on our website.

A cookie is a text file placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. They are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. For example, if you register with us, a cookie helps GSR GLOBAL TRANSPORT INC. recall your specific information on subsequent visits, simplifying the process of recording personal information such as billing and shipping addresses. When you return to the same website, the previously provided information can be retrieved to use customized features more easily.

A web beacon is a small graphic image that allows the entity that set it to monitor and collect certain information about the viewer of a web page, web-based document, or email message. This includes the type of browser, the IP address of the computer viewing the beacon, and the time the beacon was accessed. Web beacons can be nearly invisible, but any electronic image included in a web page or email (including HTML-based content) can function as a web beacon.

We may use web beacons to count visitors to our pages or to monitor user navigation patterns, and may include web beacons in emails to determine how many messages were opened, acted upon, or forwarded.

Third-Party Cookies and Technologies

Third-party vendors may also use cookies on our website. For instance, we may contract with third parties who use cookies to track and analyze anonymous usage and volume statistics from our visitors and members. This data is shared externally only on an anonymous, aggregated basis. These third parties use persistent cookies to help improve visitor experience, manage site content, and analyze visitor behavior.

We may also contract with a third party to send emails to our registered users or members. To help evaluate and improve the effectiveness of those communications, the third party may set cookies. All data collected by this third party on behalf of GSR GLOBAL TRANSPORT INC. is used solely by us and is also shared externally only in an anonymous, aggregated form.

Occasionally, third parties may post advertisements on our website, which could include a cookie or web beacon served by the third party. This Privacy Policy does not apply to data collected by third-party ad servers. We do not control these third-party cookies, and we recommend reviewing their privacy policies before engaging with their ads.

We do not share your personal information with these advertising companies. However, they may use information about your visits to this and other websites to serve ads for goods and services that may interest you. They may also share personal information you provide to them with other parties.

Cookie Preferences

You can accept or decline cookies. Most web browsers accept cookies automatically, but you can modify your browser settings to decline cookies if you prefer. If you choose to decline cookies, you may not fully experience the interactive features of the GSR GLOBAL TRANSPORT INC. websites you visit.

 

Detailed Information on the Processing of Your Data

The Service Providers we use may have access to Your Data. These third-party vendors collect, store, use, process, and transfer information about your activity on Our Service following their respective Privacy Policies.

Security of Your Personal Data

We may use third-party service providers to monitor and analyze the use of our Service.

  • Google Analytics
     Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to monitor and analyze use of our Service and may use the information to personalize ads within its advertising network.

     You can opt out of making your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information about your visits.

     For more on Google’s privacy practices, visit: https://policies.google.com/privacy

  • Matomo
     Matomo is another web analytics service. You can review their Privacy Policy here: https://matomo.org/privacy-policy

Email Marketing

We may use Your Personal Data to send You newsletters, marketing or promotional materials, and other information that may be of interest to You.
 You can opt out of receiving any or all of these communications by:

  • Clicking the unsubscribe link provided in any email we send

  • Contacting us directly

 

Payments

We may offer paid products and/or services through the Service. In such cases, we may use third-party payment processors.

We do not store or collect your payment card details. That information is provided directly to our third-party payment processors, whose use of your personal information is governed by their Privacy Policies. These payment processors follow the standards set by PCI-DSS, managed by the PCI Security Standards Council (a joint initiative by Visa, Mastercard, American Express, and Discover), ensuring secure handling of payment data.

 

Behavioral Remarketing

We use remarketing services to advertise to You after You’ve accessed or visited our Service. We and our third-party vendors use cookies and non-cookie technologies to recognize your device, understand how You use the Service, and serve You relevant advertisements.

These vendors collect, store, use, and transfer Your activity data in accordance with their Privacy Policies, enabling us to:

  • Measure and analyze traffic and browsing activity on our Service

  • Show advertisements for our products/services on third-party websites or apps

  • Measure and analyze our advertising campaign performance

Some vendors may use non-cookie technologies that aren’t affected by browser settings to block cookies. Your browser may not allow you to block these technologies.

You can opt out of interest-based advertising using the following third-party tools:

You may also opt out of personalized advertising by enabling privacy settings on your mobile device:

  • iOS: Limit Ad Tracking

  • Android: Opt Out of Ads Personalization

Check your mobile device’s help section for specific instructions.

To learn more about the technologies used by these third-party vendors and their cross-device capabilities, please refer to the Privacy Policy of each vendor listed above.

Third-Party Vendors We Use

Google Ads (AdWords)

Google Ads (AdWords) remarketing service is provided by Google Inc.
 You can opt out of Google Analytics for Display Advertising and customize Google Display Network ads by visiting the Google Ads Settings page.

Google also recommends installing the Google Analytics Opt-out Browser Add-on for your web browser. This add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics.

For more information on Google’s privacy practices, visit the Google Privacy & Terms web page.

 

Facebook

Facebook remarketing service is provided by Facebook Inc.

You can learn more about interest-based advertising from Facebook by visiting this page:
 https://www.facebook.com/help/516147308587266

To opt out of Facebook’s interest-based ads, follow the instructions provided here:
 https://www.facebook.com/help/568137493302217

Facebook adheres to the Self-Regulatory Principles for Online Behavioural Advertising established by the Digital Advertising Alliance (DAA).
 You can also opt out via the following platforms:

Alternatively, you can use your mobile device settings to manage ad preferences.

For more information on Facebook’s privacy practices, visit the Facebook Data Policy.

Third-Party Applications

To enhance User experience — including conversion tracking and analytics — we may use services controlled by third parties.
 We do not control how these third-party applications handle personal information transmitted through their servers when used in conjunction with our Website.

You are advised to contact these parties directly and review their privacy policies. Without limitation, the Company may use the following third-party applications and services:

  • Payment Processing: Stripe, PayPal (or any other payment gateway you choose)

  • Analytics & Tracking: Google Analytics (if used for website traffic monitoring)

  • Security & Domain Protection: Cloudflare (if used for performance and security)

  • Communication & Support: Live chat tools (e.g., Tidio, Intercom, or HubSpot Chat)

Note: By interacting with the Website through any third-party application, we do not receive access to your login credentials, username, password, payment information, or any personal data you provide directly to these platforms.

 

How Does GSR GLOBAL TRANSPORT INC. Use Personal Information?

GSR GLOBAL TRANSPORT INC. may retain and use the personal information we collect from or about you for the following purposes:

  • To provide you access to our website and/or other products and services

  • To respond to your requests or inquiries

  • To bill you for products or services you’ve purchased

  • To fulfill contracts and legal obligations

  • To provide ongoing customer support

  • To contact you with relevant information about our own or third-party products and services

  • To gather your opinions or feedback

  • For internal record keeping, research, analytics, and content improvement

  • To develop and enhance our programs, services, and offerings

 

Personal information collected online may be combined with information provided through other sources.
 We may also de-identify your personal information (e.g., name, email, or other identifiers), making it non-personal. Once de-identified, we may treat this information like other non-personal data.

Additionally, we may use personal information to:

  • Protect our rights or property

  • Ensure the safety, health, or welfare of individuals

  • Comply with applicable laws, regulations, court orders, or other legal processes

 

We may also engage in remarketing using third-party services such as Google Ads, Google Analytics, and Facebook.

By using the Website, you consent to our sharing of limited data with third-party service providers for remarketing purposes. These vendors may present advertisements to you about the Company after you’ve visited our Website.

We provide only the minimum required information to third-party providers and never share personal identifying details for remarketing purposes.\

DOES GSR GLOBAL TRANSPORT INC. SHARE PERSONAL INFORMATION WITH OTHERS?

We will not share your personal information collected from this website with unrelated third parties without your permission, except as otherwise stated in this Privacy Policy.

In the ordinary course of business, we may share some personal information with companies hired to perform services or functions on our behalf. In all cases where we share your personal information with a third party to provide services to us, we do not authorize them to retain, disclose, or use your information for any purpose other than delivering the services requested.

We will not sell, exchange, or publish your personal information, except in the event of a corporate sale, merger, dissolution, or acquisition.

For certain transactions, in addition to our own data collection, third-party service vendors (e.g., credit card companies, banks, or clearinghouses) may collect personal information directly from you to facilitate the transaction. We do not control how these third parties use such information, but we do require them to disclose their data usage policies before collection.

If you submit a review for a third party (individual or business) using our Facebook Fan Review Application, we will request permission to gather basic information (e.g., name, email address), which we then share with the third party you are reviewing.

We may be legally required to release your personal information in response to a court order, subpoena, search warrant, or applicable law or regulation. We may also cooperate with law enforcement agencies in investigating website violations or unlawful behavior and disclose information where necessary to protect our rights, property, health, safety, or to comply with legal obligations. This includes sharing information with other companies for fraud prevention and credit risk reduction.

As described in our section on cookies and other technologies, we may occasionally allow third parties to serve advertisements on our website. If you engage with an advertiser (e.g., by clicking their ad), please note that this Privacy Policy does not govern how the advertiser uses your personal information. You should consult their privacy policies directly.

 

HOW IS PERSONAL INFORMATION USED FOR COMMUNICATIONS?

We may contact you periodically via email, mail, or telephone to share information regarding programs, products, services, or content that may interest you.

Some website features allow communication through online forms. If your message requires a reply, we may respond by email. These replies may include your personal information. Please note that we cannot guarantee email security from unauthorized interception.

HOW IS PERSONAL INFORMATION SECURED?

We follow generally accepted standards of technology and operational security to protect personally identifiable information from loss, misuse, alteration, or destruction.

Only authorized personnel and third-party vendors have access to your personal information. These individuals are required to treat your data as confidential.

Despite these measures, we cannot guarantee that unauthorized individuals will not gain access to your personal information.

If a data breach results in disclosure of your personal information, regardless of fault, we will notify all affected users within 24 hours of discovering the breach.

 

LINKS

This website may contain links to third-party websites that we believe are informative. GSR GLOBAL TRANSPORT INC. is not responsible for the privacy practices or content of these websites.

 

PUBLIC DISCUSSIONS

This site may offer public discussion forums on business topics. Please be aware that anything you post in these areas becomes public. Do not post sensitive or confidential information.

Publicly posted information may be collected and used by others, and we are not responsible for third parties’ actions or data practices regarding content posted in public forums.

GSR GLOBAL TRANSPORT INC. neither agrees nor disagrees with statements made in these discussions. Please also ensure compliance with our other published policies regarding forum participation.

 

HOW CAN A USER ACCESS, CHANGE, AND/OR DELETE PERSONAL INFORMATION?

You may access, correct, update, or delete any personally identifiable information submitted through the website. You may also unsubscribe from email lists or site registrations.

To make changes, follow the instructions provided on the relevant webpage or contact us at Gunjot@gsrglobaltransport.com.

Deleting personal information may require us to terminate your account and access to the Website. As long as your account is active, your data will be retained under this Policy.

If you decline to share specific information, you may not be able to use all features of the Website.

If your account remains inactive for one year, we may delete it and any retained information without notice.

We use standard electronic methods to delete personal data and comply with all legal obligations to retain specific records as required by law.

 

CHILDREN’S PRIVACY

GSR GLOBAL TRANSPORT INC. does not knowingly collect personal information from children under the age of 13. If you believe we have collected such data, please contact us immediately.

CHANGES

GSR GLOBAL TRANSPORT INC. reserves the right to update this Privacy Policy at any time. All changes will be posted in this section. If the changes are material, we will display a notice on the homepage for a limited time.

If you have any questions about our privacy practices or this policy, please contact us. We respond to all inquiries within 24 hours.